How a major consumer goods company is tapping the full potential of job applications – and SAP SuccessFactors

Each job posting would result in thousands of candidate  applications. Processing these became an almost impossible  task, especially in our customer’s Asian offices. The recruiting  departments couldn’t cope with the flood of applicants due to volume and limitations in their recruiting software.

Our customer  urgently needed a strong technology solution that would allow recruiters to filter out the best candidates for the job quickly and efficiently. In addition, the technology needed to seamlessly  integrate into SAP SuccessFactors, the in-house HR system  used by our customer.

Finding in-house talent

There’s a lot of untapped talent in large companies, though identifying and keeping track of this talent can be difficult. That  was our customer’s second goal, leveraging in-house talent to reduce the number of job postings. At the same time this  approach gives employees the opportunity to develop further and, therefore, a reason not to leave. An easily searchable talent  pool is a prerequisite for strategic and structured talent management. 

Recruiters can now automatically match incoming applications with complete job requirements. In this way, even when faced with a flood of applicants, they can identify the candidates who have the skills and experience they are looking for. The basis for this functionality is a candidate and job index that we built together with the customer and which is automatically updated and extended.

It’s very important for our client to be able to identify which candidates are particularly well suited to a vacant position as quickly and easily as possible. Match! from Textkernel in SAP SuccessFactors does just that by automatically ranking the most suitable applications.

From within Textkernel’s matching environment, recruiters can seamlessly continue workflows in SAP SuccessFactors (“action back”). For example, the selected candidates can be placed on a long or short list.

Using the “Source Candidates” functionality, recruiters can proactively match jobs and candidates. This allows them to match the complete talent pool with the job description – even before it is advertised. Or when it comes to positions for which only a few applications are normally received. The HR team can also easily see which internal employees are eligible and can then approach them directly. A nice contribution to internal mobility and high employee satisfaction in the company.